Frequently Asked Questions

Everything you need to know about shopping with Hijabistahub.

What is your standard shipping timeframe?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return and exchange policy?

We offer a 14-day return policy for items in their original condition with tags attached. Please note that for hygiene reasons, inner scarves and accessories are non-returnable unless defective.

How do I ensure I choose the right size?

Each product page features a detailed size chart. We recommend measuring your shoulder, bust, and length to compare against our guide, as sizing may vary between different collections.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard), PayPal, and popular local payment gateways including FPX and various E-wallets.

Are the colors of the products accurate on the website?

We strive to display our product colors as accurately as possible. However, due to photographic lighting and different monitor settings, the actual color may vary slightly from your screen.

Can I track my order status?

Yes, once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the courier's website to monitor your delivery.